One year to ISO 9001 and 14001 transition deadline. ISO & IAF communique'

Sidney Vianna

Post Responsibly
Staff member
Admin
#11
I do sometimes wonder if the organization that creates and publishes ISO should be ISO certified. I am curious how they would adequately ascertain their customers' wants and requirements. :notme:
Even better, beyond the customers, what about other stakeholders? I would love to know who ISO deemed to be the customers of their standards and the interested parties for the ISO 9001 document.

Actually, the ISO Secretariat responsible for the administrative work is certified to ISO 9001:2015 (and ISO 14001:2015) by a Swiss Certification Body, SQS. The information is available in their website:

Secrétariat central de l'ISO
(Organisation internationale de normalisation)
Chemin de Blandonnet 8
1214 Vernier Suisse
www.iso.org

Certified Area
Tout le Secrétariat central de l'ISO

Field of activity
Coordination, production et diffusion de Normes internationales et services de soutien

Norm
ISO 14001:2015
ISO 9001:2015

Scope
S.35
S.8
Reg. #
12311
Unfortunately many of the decisions made, related to standards development and revisions, are driven from a commercially-biased perspective.
 
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Sebastian

Trusted Information Resource
#12
So, China, the 2nd largest economy in the World, has over 350,000 ISO 9001 certificates, while the USA has less than 10% of that. ;)
China? Oh yes, that's definitely a benchmark. I was looking for spare parts for my car and found Chinese market offer "Lower arm with ISO/TS 16949 certificate".
 

Sidney Vianna

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Staff member
Admin
#13
I would love to know who ISO deemed to be the customers of their standards and the interested parties for the ISO 9001 document.
Since the ISO Central Secretariat is certified to ISO 9001:2015 and 14001:2015, they have to make their Q&E policy available to interested parties. So, they've done. And it is available here. That policy specifies whom they deem to be their customers:
Our customers are ISO members ; the ISO governance; contributors to the development, promotion and use of ISO International Standards; ISO Central Secretariat itself and, finally, any external organization or individual in contact with ISO’s products and services. Specific attention is given to customers from developing countries.
 

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