Only manufacturing, non applicable - ISO 9001 Clause 8.3

qualprod

Trusted Information Resource
#1
Hello everyone

Just want to be sure my assumption, hope you can help me.
In a work shop, fabricating mechanical components, mechanical valves, carbon steel bins, vessels, flanges assemblies,etc.

We receive the detailed drawings from the clients, drawings including Bill of materials, specifications, recommendations
standards to follow (e.g. ASME code).
Based on those drawings our people fabricate parts required, but we don´t design anything, don´t develop calculations.
Maybe into our activities, we may draw, some sketches to be of help in the activities of fabrication or when we fabricate vessels,we receive from the client the basic drawings (general dimensions of vessel, thickness, material, diameter, height) in this special case we develop detailed drawings in which we define in detail the quantity of sheet steel is needed, also some details of the welding to flanges or manholes, but the same, since all the dimensions of fabrication are included in drawings, so, no calculations.

Could I declare non applicability of 8.3?

What it happens, since 8.3 is Design and development.

If not applicable design, will apply in some way Development?

Additionally, is it possible to declare 8.3 partially? only design or only development?

Please shed some light on me

Thanks
 
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try2makeit

Quite Involved in Discussions
#2
You are not design responsible. You are manufacturing the Part as per specifications to your Customer print.
Anything additional that you are defining is part of the design of manufacturing process ( i.e Bill of Material, inspection instructions, welding etc.)

You cannot or I should say I never heard of anyone partially be design responsible. Either you are or not.
 

Randy

Super Moderator
#3
Based on what you say you're not designing anything, you're clarifying previous design within the prescribed parameters of the client/customer and not doing anything to change the functionality or performance they require.
 

Pjservan

Involved In Discussions
#4
You can take exception to the requirements of 8.3 ensure you clearly stipulate why these requirements do not apply to you- as you stated, all the manufacturing is done based on customer defined requirements.
 

John Broomfield

Staff member
Super Moderator
#5
qualprod,

Take a look at your website. Does it offer manufacturing services?

If so you’ll need to make sure your service(s) is well designed and subject to design change control.

In the old days many organizations excluded their service design process from their scope statement and this was widely accepted by registrars.

These days, though, service design is increasingly recognized as one of the manufacturer’s most valuable processes.

Best wishes,

John
 

Randy

Super Moderator
#6
qualprod,

Take a look at your website. Does it offer manufacturing services?

If so you’ll need to make sure your service(s) is well designed and subject to design change control.

In the old days many organizations excluded their service design process from their scope statement and this was widely accepted by registrars.

These days, though, service design is increasingly recognized as one of the manufacturer’s most valuable processes.

Best wishes,

John
I've never been told that I'm wrong over all the years I've applied just the way you put it on any report I've written.
 

qualprod

Trusted Information Resource
#7
qualprod,

Take a look at your website. Does it offer manufacturing services?

If so you’ll need to make sure your service(s) is well designed and subject to design change control.

In the old days many organizations excluded their service design process from their scope statement and this was widely accepted by registrars.

These days, though, service design is increasingly recognized as one of the manufacturer’s most valuable processes.

Best wishes,

John
Thanks to all
John , I don't provide services, just manufacturing according to specifications.
What could apply to services? May be the support which is included in the manufacturing? (Eg.
Support in doubts? On line services, delivery?Other point , If design is non applicable, what about development? What is considered in development? If development is applicable, Is it worth it to declare it, but not design?
thanks
 

John Broomfield

Staff member
Super Moderator
#8
Development in your case may equate to design change control. The design of your manufacturing services may have evolved without too much conscious effort but are nonetheless designed and customers would notice changes.

Many manufacturers complain when everything they make is bought on price rather than value. I listen politely and then ask if they have sold and managed the value of their excellent services that precede, surround and follow-up on their products.

Taken for granted - service, if it’s just like your competitors’ service will count for nothing as a differentiator, but services that address the unfulfilled needs of your customers (or their customers) are greatly valued.

It may also be that your colleagues have got more pressing issues with your products than to spend too much time teasing out the significance of your services and managing them well for the long term health of your company.

In making visible your company’s management system you could (now or later) include your valued services but exclude these from certification until your colleagues are confident about their planning, design, development, delivery and improvement.
 
#9
From what the OP described, they do not "design" anything. It's more appropriate to discuss planning than design. I believe this is a confusion and, to clarify this situation, I'd suggest that QualProd look at what the contractual agreement with the customer says. Are they being asked to deliver a process (in specs, layout, process flow, machinery etc) or simply make to print? I rather doubt that they're being contracted to design anything. When anyone speaks of design of "services", we have to a) look at what was ordered and b) what is delivered.
 

John Broomfield

Staff member
Super Moderator
#10
Services rarely appear in the contracts for products.

But service specifications could be designed (or planned) and sold to fulfill customer needs.

Even then it may be a while before these specs find their way into contracts which are mainly for products.

All contract manufacturers I know advertise their manufacturing services.
 
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