The company I work for, my self included, has recently moved it's ISO 9001:2015 certified (dry friction manufacturing) portion of the business into the same building as it's (laser/press brake) non-certified metal fab business. The expectation is to include the non-certified metal fab portion of the business into the scope and get it certified as well.
One of the reasons I/we were able to get the dry friction portion of the business certified at the previous location is because our customers (John Deere, Honda, Husqavarna, etc) required detailed and collective operational planning of their products from beginning to end. Product and service provision was an absolutely breeze to apply as well. Prototypes, testing, measurement data and approvals were required prior to mass production.
Where I've moved, things happen awfully fast with new parts and customers do not even supply drawings, PPAP or test requirements, etc. In some cases, new parts are processed, and then are shipped out the door before the end of the day without any verification/inspection.
The metal fab process starts with a customer sending an email saying "we need this cut", and will have a DXF attached to the email. At that point a quote is completed and the part is made almost immediately even though we have lead time requirements. There is a review of the part and at that point someone determines it can be made. The problem here is that things happen so fast that there is no evidence showing the product was made correctly.
Due to things happening so fast, how do we address with an auditor the issue of not having evidence of conformity with the majority of the metal fab products?
Previously we could do this since customers required collective operational planning and also product and service provisions.
Kind regards
Brandon
One of the reasons I/we were able to get the dry friction portion of the business certified at the previous location is because our customers (John Deere, Honda, Husqavarna, etc) required detailed and collective operational planning of their products from beginning to end. Product and service provision was an absolutely breeze to apply as well. Prototypes, testing, measurement data and approvals were required prior to mass production.
Where I've moved, things happen awfully fast with new parts and customers do not even supply drawings, PPAP or test requirements, etc. In some cases, new parts are processed, and then are shipped out the door before the end of the day without any verification/inspection.
The metal fab process starts with a customer sending an email saying "we need this cut", and will have a DXF attached to the email. At that point a quote is completed and the part is made almost immediately even though we have lead time requirements. There is a review of the part and at that point someone determines it can be made. The problem here is that things happen so fast that there is no evidence showing the product was made correctly.
Due to things happening so fast, how do we address with an auditor the issue of not having evidence of conformity with the majority of the metal fab products?
Previously we could do this since customers required collective operational planning and also product and service provisions.
Kind regards
Brandon