Operations Management Opportunity- Any advice?

R

ralphsulser

#11
Neil,
I agree with the above, but keep in mid you will be under more pressure because you now have more impact on the P&L. At GenCorp, I was the first CQE to be promoted to plant manager. The corporate vice president, and division presidents wanted improvement P&L results every month. You can do this while still keeping your quality integrity. I'm sure you know your customers, and their needs, now just have to blend that with productivity improvements. Some people will bring you lots of problems, and think you are their "Daddy" to solve everything for them. Ask them what suggestions they have for solutions, and don't come with problems unless they have solutions.
Communications as mentioned is very important, in all directions. You can do this, and do a good job of it. Sort out the wheat from the chaf. Later you may find the power heady stuff when people actually do things because you say so. Not like QC where you have to cajole people. Don't get the big head, and remember to help others improve their position too. You can mentor others to do things the right way. Wish you all the best.
 
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Cari Spears

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#12
All of the above and...

Don't be stingy with the attaboy's. A little praise for a job well done goes a long way for employee morale and pride in workmanship.

Always remain "approachable" and maintain your bearing. If the boss wigs out everytime a problem happens or tends to shoot the messenger, people will be less likely to report a problem. Serenity is not freedom from the storm, it is calm in the midst of the storm.

I've seen this posted in another thread, but it is something that I personally do - say "good morning" to everyone.
 
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