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Hello everyone.
I hope your ok with me coming onto the forum to ask for help please.
We have a document control procedure that does not actually reflect what we do in the business. The Quality Manager has prepared it, their has been a reviewer and an approver, and all have signed it off, but it is out of date relating to the organisation and processes.
We have got a draft procedure, that the Quality Manager has reviewed and does not agree to some of the changes, this is now with the director for review.
The document control responsibility for the company is actually under review as I write, as unfortunately there is politics involved and the actual responsibility is not very clear, as the company wants the document control responsibility away from the quality manager.
We have our recertification audit very, very soon, and I am concerned as to what to say in defense of signing off on an old procedure, and would it be worthwhile explaining about the document control process been under review?
Please any guidance?
Thanks
I hope your ok with me coming onto the forum to ask for help please.
We have a document control procedure that does not actually reflect what we do in the business. The Quality Manager has prepared it, their has been a reviewer and an approver, and all have signed it off, but it is out of date relating to the organisation and processes.
We have got a draft procedure, that the Quality Manager has reviewed and does not agree to some of the changes, this is now with the director for review.
The document control responsibility for the company is actually under review as I write, as unfortunately there is politics involved and the actual responsibility is not very clear, as the company wants the document control responsibility away from the quality manager.
We have our recertification audit very, very soon, and I am concerned as to what to say in defense of signing off on an old procedure, and would it be worthwhile explaining about the document control process been under review?
Please any guidance?
Thanks

We got a major finding on it and had to shell out a lot of time and money to fix the document control problems. The end result was a stronger system and an unhappy production manager. He had to learn to deal with the system instead of going around it.