Outlook efficiency to safely send a document, and keep traceability

S

selena15

#1
Hi again
What do you think about the outlook efficiency to send safely a document, and keep traceability of distribution and read.?
I´m asking because i´ve got an argue about the fact that a document distributed by mails with the read notification has the same value if it is distributed by paper and signature or via sharepoint or kind of
please your feedback is welcomed :)
sel
 
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T

Ted Schmitt

#2
Hi again
What do you think about the outlook efficiency to send safely a document, and keep traceability of distribution and read.?
I´m asking because i´ve got an argue about the fact that a document distributed by mails with the read notification has the same value if it is distributed by paper and signature or via sharepoint or kind of
please your feedback is welcomed :)
sel
Selena,

The receiving end of the email has the option "Not to confirm receipt of the email"... if that happens, you will have no record that he actually received it. What you could do is have the user reply with an email saying he received document X revision Y.
 
Last edited by a moderator:
S

selena15

#3
Hi Ted
thanks for reply
Normaly outlook send by default the notification that recipients received the mails but not necessarily the read notification!
Is that not sufficient?
 
Last edited by a moderator:

Jim Wynne

Staff member
Admin
#4
Hi Ted
thanks for reply
Normaly outlook send by default the notification that recipients received the mails but not necessairly the read notification !
are that not suffisent ?
Evidence of receipt is evidence of the recipient having read the message but it's not very good evidence. You can use voting buttons in Outlook to provide acknowledgment. Have a look here.
 
S

selena15

#5
Thanks Jim
i´ve got to use it
another question, does sharepoint resolve this probleme of the notification ?
 

Jim Wynne

Staff member
Admin
#6
Thanks Jim
i´ve got to use it
another question, does sharepoint resolve this probleme of the notification ?
I'm familiar with the general facilities of Sharepoint, but I've never used it myself. It might present more complexity than you need, but perhaps someone here with direct experience can provide guidance.
 

SteelMaiden

Super Moderator
Super Moderator
#7
I cannot answer specific programming in sharepoint, but yes, you set routing for approvals and notifications in sharepoint and the information is saved.
 
D

Dave Dunn

#8
Hi Ted
thanks for reply
Normaly outlook send by default the notification that recipients received the mails but not necessarily the read notification!
Is that not sufficient?
In Outlook, "tools" menu, options, go to the "preferences" tab, then click the "e-mail options" button, then "tracking options" button. Finally, select the check box that says "for all messages I send, request read receipt".

This will not ensure that the recipient doesn't decline sending the read receipt, but if you make it known to them that you need that receipt or a reply from them as evidence that they've read the email, then you will get some evidence of them having read the mail.
 
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