Outsourced Processes - Delivery of our Products

[arin_23]

Arin,

As Jim has suggested I will contact the auditor to clarify the situation. We do not hold any customer supplied packing so that is one thing we do not have to worry about.

Thanks

They might not be supplying you the packing.

But do they explicitly mention in the Purchase Orders anything about packing? Or for that matter do they have any implied needs of packing (Say for instance if you are dealing with iron or iron make products it is implied that the same should be dispatched to the customer in rust proof condition) ?

If answers to any of these two questions are "Yes", then you have to "worry" about it

Regards,

Arin

 

[z28tt]

So does that mean I need to add UPS & FedEx to our approved supplier list? How common is this? We've been ISO since '99 and AS since '03, and no auditor has asked that...

 

[rclanzillotto]

Perhaps because missed deliveries is tracked here...the auditor shined a brighter light than usual on shipping suppliers and processes