Uriel Alejandro
Involved In Discussions
Hello everybody,
I have some doubts so I hope you guys can help me to solve them. I will try to explain myself as clear as possible.
One of our company bussines it?s the Mechanical Desing ( Mostly of tooling), we're going to AS9100. We have a "Gathering of requirements form" that we fill based in customer requirements, then we obtain the customer aceptance of this form to make sure we have all the requirements clear, after that, we sent the quote and they send us the PO.
We consider PO as the evidence of customer acceptance of quoted requirements.
But we have a customer in particular who never send us PO's for design packages, we have a contract for some desing hours so they just send us the "Design Request" when they need a design package and we just make it.
So my doubts are: It?s necessary to have PO for every single design package? Is there a nonconformity if we don't have it?. I mean, we have customer requitements clearly defined in the "Design Request" but we don't have the evidence of aceptance. Sound a little bit absurd ask them for a confirmation when they specifically said what they want on the DR but is this enough?
I hope you can help me
Thank you in advance
I have some doubts so I hope you guys can help me to solve them. I will try to explain myself as clear as possible.
One of our company bussines it?s the Mechanical Desing ( Mostly of tooling), we're going to AS9100. We have a "Gathering of requirements form" that we fill based in customer requirements, then we obtain the customer aceptance of this form to make sure we have all the requirements clear, after that, we sent the quote and they send us the PO.
We consider PO as the evidence of customer acceptance of quoted requirements.
But we have a customer in particular who never send us PO's for design packages, we have a contract for some desing hours so they just send us the "Design Request" when they need a design package and we just make it.
So my doubts are: It?s necessary to have PO for every single design package? Is there a nonconformity if we don't have it?. I mean, we have customer requitements clearly defined in the "Design Request" but we don't have the evidence of aceptance. Sound a little bit absurd ask them for a confirmation when they specifically said what they want on the DR but is this enough?
I hope you can help me
Thank you in advance
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