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Hi All
Can someone help me on our issue? We are a manufacturer of a medical device and we have a contract manufacturer to assemble our finish product and our office is just an R&D. We are buying a front cover sub-assembly from a different plastic manufacturer and they are shipping that sub-assembly to our contract manufacturer (CM). The issue is they are asking us to provide them the Bill of Materials of the packaging of the front cover assembly and the packaging instructions but initally they were the one who shipped and packed the parts to our CM. Do we have control of their packaging instructions and BOM? My thinking is they can have their own procedure on how to ship our parts to our CM since we will not have a direct contact with them only with our CM. Am I right? I don't know why they are asking the BOM and instructions which we don't know in the first place on how they were doing the packaging. And now, we have to ask them the information and create the BOM for them? It's a waste of time! Why can't they just create their own BOM and we approved it? Is this possible? I'm confused?
Can someone help me on our issue? We are a manufacturer of a medical device and we have a contract manufacturer to assemble our finish product and our office is just an R&D. We are buying a front cover sub-assembly from a different plastic manufacturer and they are shipping that sub-assembly to our contract manufacturer (CM). The issue is they are asking us to provide them the Bill of Materials of the packaging of the front cover assembly and the packaging instructions but initally they were the one who shipped and packed the parts to our CM. Do we have control of their packaging instructions and BOM? My thinking is they can have their own procedure on how to ship our parts to our CM since we will not have a direct contact with them only with our CM. Am I right? I don't know why they are asking the BOM and instructions which we don't know in the first place on how they were doing the packaging. And now, we have to ask them the information and create the BOM for them? It's a waste of time! Why can't they just create their own BOM and we approved it? Is this possible? I'm confused?

now I understand it....do you have any sample procedure for packaging that involves job shops as you mentioned? Or maybe can someone send a similar sample on the packaging procedure or instruction? 