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Personable Quality Manual???
Howdy everyone. I just finished a rough draft of our quality manual for the 2000 standard. Thanks for the information and assistance. But now I have a different problem.
A couple managers have looked at tha manual and have complained about it being to dry and reading like a sicence manual. They want a lot of reworded so that it is personable so that our customers will enjoy reading it.
Some of the changes that have been mentioned will invalidate the manual (I think). Does anyone have any ideas on how to add personality to a quality manual so that is pleasant to read, yet still compliant?

Howdy everyone. I just finished a rough draft of our quality manual for the 2000 standard. Thanks for the information and assistance. But now I have a different problem.
A couple managers have looked at tha manual and have complained about it being to dry and reading like a sicence manual. They want a lot of reworded so that it is personable so that our customers will enjoy reading it.
Some of the changes that have been mentioned will invalidate the manual (I think). Does anyone have any ideas on how to add personality to a quality manual so that is pleasant to read, yet still compliant?

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