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During a recent supplier audit by one of our customer resulted in a non-conformance against our Pest Control procedure stating the procedures do not include instruction for use or ban of pesticide/sprays in production areas. We use a pest control contractor which inspect our facilities monthly and treat as needed (exterior, restrooms, stairwells....). We don't specifically state in the contract a ban against interior treatment in production or raw material storage areas, although in practice this is not done so we can prevent potential contamination of product from insecticide residues.
Changing procedures around here requires justification...and making procedures more restrictive is even harder
. The auditor used ISO 9001 section 6.3 c) Infrastructure as the reference. Can someone provide a reference to this requirement from a standard or other regulatory source that is more specific? 
Changing procedures around here requires justification...and making procedures more restrictive is even harder
. The auditor used ISO 9001 section 6.3 c) Infrastructure as the reference. Can someone provide a reference to this requirement from a standard or other regulatory source that is more specific? 
. I am trying to acquire more knowledge regarding pest control regulations for the medical device industry. 
