How is it possible for an MR who is NOT a member of management exercise the following responsibilities effectively?
1. He will report to top management on the performance of the quality management system, including needs for improvement.
2. He will promote awareness of customer requirements amongst the employee of the organization.
3. He will make liaison with external agencies on matters related to the quality management system
4. He is authorized to take any decisions for the implementation of the quality management system as and when need arises.