I believe by attaching only the one step from my documents I may have confused the issue. I have attached steps 70 through 110 that includes step 90 that the audit finding was based on.
I have correlated each document with the steps/processes but I do not believe this was what the auditor was looking for. I do not understand why I would reference overstacking of pallets on my control plan when it is a potential cause of failure.
I apologize for my insistance and ignorance on this but I am just a little thick headed with this one. I must be missing a bigger picture...