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Shannon S
I work for a small label printing company (approx. 25 employees). I have been here for 3 years, and I have just taken over our quality control. Let me start by saying that I have no quality experience at all, so this is all new to me. We are seeking ISO certification. My understanding is we were certified to the '94 standard, but to be honest, they were simply seeking the certification and did not really implement anything. We do need the certification for some of our customers, however, we do have some issues and I am a firm believer we can fix most of them if we can implement some changes and standardize our processes. I am pushing for us to actually do this right this time!
We have contacted a registrar and had a pre-assessment done. I have also attended all of the training classes and the lead auditor course offered through our registrar. I stumbled upon this website, and I've been lurking around reading everything I can on here. You are a very knowledgeable and helpful group of people, and the information I've gained already has been so appreciated!
Thus far, I've written our manual, written the 6 mandatory documented procedures (there will be more), and now I am trying to tackle work instructions. Here, I am at a stand still! I just can't seem to figure out how or what to do with this! The owner of the company seems to believe that I don't need to write any work instructions. My registrar says, "I would not audit you're WI but would need to understand how you could control production without WI".
I'm sure there are threads that already discuss the answer I'm looking for. Before you beat me up too bad, I swear I've read all over this forum for 2 weeks about every topic that has come up for me as I'm going through this process. So, if any of you have a minute to offer your wisdom or point me in the right direction...I'd be so grateful! Oh, and I need layman's terms....please!
We have contacted a registrar and had a pre-assessment done. I have also attended all of the training classes and the lead auditor course offered through our registrar. I stumbled upon this website, and I've been lurking around reading everything I can on here. You are a very knowledgeable and helpful group of people, and the information I've gained already has been so appreciated!
Thus far, I've written our manual, written the 6 mandatory documented procedures (there will be more), and now I am trying to tackle work instructions. Here, I am at a stand still! I just can't seem to figure out how or what to do with this! The owner of the company seems to believe that I don't need to write any work instructions. My registrar says, "I would not audit you're WI but would need to understand how you could control production without WI".
I'm sure there are threads that already discuss the answer I'm looking for. Before you beat me up too bad, I swear I've read all over this forum for 2 weeks about every topic that has come up for me as I'm going through this process. So, if any of you have a minute to offer your wisdom or point me in the right direction...I'd be so grateful! Oh, and I need layman's terms....please!
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