Yes, Cari, this information was relayed to me from my boss. I'm not trying to bash the company....I find it hard to believe too thats why i wanted to know if this had happened to anyone else. I did find out that they are not going to charge us for the one day visit. Even so, I find it odd we could not get a specific answer for WHY?
We did get a chance to talk to another person there.. and they hinted the cause for the one day audit could be that the two regisrars are merging and their governing body may have found something while reviewing the documents. Best answer we got...so far.
And yes we are TS certified...just so happens we haven't updated the web site in quite awhile. Wheres that IT person when ya need em?