Post Mortem for IQA Processes - Does anyone do post mortems?

[mjflkitty]

Hi,

Does anyone have done a post mortem for IQA process? What could be included in the Post Mortem Meeting?

-kitty

 

[remsqa]

Iqa

CAN YOU PL speel littel bit clear

REGARDS

R.L.SATTHISH KUMAR

 

[Rob Nix]

Please explain what IQA stands for.

As for performng post-mortems, yes, we do them here. Our business is design and build of assembly, test, and metal removal machines. Our post-mortems involve each department creating a list of "things gone wrong" and "things gone right" throughout the project, as well as gathering cost data (costs quoted vs. actual), and then meeting to discuss the success - or lack thereof - of the project. The good things we try to standardize, and the bad things we try to fix in our systems and processes.

I hope this helps a little.

 

[RoxaneB]

Please explain what IQA stands for.

I was thinking IQA = Internal Quality Audits...until I got to your post.

 

[Al Rosen]

We always do a PM on the International Quilt Association.

 

[Cari Spears]

Al - too funny!

 

[mjflkitty]

IQA- means Internal Quality Audit

Hi,

sorry for the confusion. We are planning to have our Post Mortem fro our Internal Quality Audit. Please share with me what could be the agenda or what coulod be some of the topics we can discuss during the Post Mortem


thanks
kitty

 

[RoxaneB]

sorry for the confusion. We are planning to have our Post Mortem fro our Internal Quality Audit. Please share with me what could be the agenda or what coulod be some of the topics we can discuss during the Post Mortem

I'll be honest here, mjflkitty...I've never heard this term before in reagards to Internal Audits. I've only heard it applied to dead people.

I'm also assuming that this Post Mortem activity is done after the Closing Meeting has been held, the Report submitted and all Nonconformances issued, right?

Based on this, Rob's ideas are pretty much in line with mine. I would involve, however, both the Auditors and the Auditees.

Auditors

• Was there enough time prepare for the audit?
• Were you given sufficient notice about what you would be auditing?
• What did you think of the audit schedule?
• How would you improve the audit checklist?
• If you were to do another audit next week, what would you do the same?
• If you were to do another audit next week, what would you do differently?
• Did we talk to the appropriate people (i.e., good samples from levels within the scope of the audit within the organization)?

Auditees

• Were you given sufficient notices about when the audit would be happening?
• Were the auditors knowledgeable about the Standard and able to ask questions in a manner familiar to you?
• Were the auditors courteous and prompt (i.e., arrive and leave according to their scheule)?
• How can the Audit Team improve?
• How can the Audit Schedule be improved?

Just some initial items to think about...

 

[Cari Spears]

Roxane - good stuff. These are the types of questions we ask when we internally audit the Internal Audit Process. Then there is the Management Review where we also discuss the effectiveness of the Internal Audit Process.

Kitty - don't overthink it. Call it a Management Review meeting if you want. I've only heard the term post mortem used in the manner of Rob's example. Large projects or programs - like starting up a new production line.

 

[RoxaneB]

Roxane - good stuff. These are the types of questions we ask when we internally audit the Internal Audit Process. Then there is the Management Review where we also discuss the effectiveness of the Internal Audit Process.

Kitty - don't overthink it. Call it a Management Review meeting if you want. I've only heard the term post mortem used in the manner of Rob's example. Large projects or programs - like starting up a new production line.

I'm with you on this, Cari. The idea of doing a Post Mortem after every Internal Audit (especially if there are many through-out the year) strikes me as being very cumbersome. But it is nice to get feedback - even informally - from the participants on their thoughts.

It doesn't strike me as being in line with Management Review, though. But that could be how we review Internal Audits at our Management Review. I talk about the overall report and audit, findings, responses, and progress. The Auditee is not always in the room and not all of our Management Committee was necessarily involved in the audit. Perhaps you do something different at your Mgmt Review, Cari?