Posted document/Visual Aid as reference - Must they be controlled?

  • Thread starter Thread starter gheghe
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gheghe

Is there any violation in ISO reqmt if we allow mfg group to post documents/pictures/visual aids without having it controlled?

Example:
Pictures /Instructions sent thru email by customer
A procedure/reqmt extracted from customer documents

If we allow this to happen, anyone can create a posted doc/visual aid of their own instead of using the actual controlled document given to them. And there will be an issue on updating and retrieval if we don't control them.

Please I need your feedback and input regarding this. Thanks for usual help.
 
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gheghe said:
If we allow this to happen, anyone can create a posted doc/visual aid of their own instead of using the actual controlled document given to them. And there will be an issue on updating and retrieval if we don't control them.
It sounds as though you may have answered your own question. If it's going to cause an issue with having the most recent "aids" on the floor, you should probably control them in some fashion.

We typically have our "visual aids" in a controlled booklet at the operators' station.
 
Control It

In our instructions for document control, we allow for something called a posted notice. There are basic rules for the posting, including a method of control. Notices are good for only 6 months, and must be initialed and dated by the responsible manager before being posted (either in a manual or on the wall). We use these posted notices to give information and updates to the shop floor.

We haven't been dinged in ISO audits because we are very diligent about keeping the notices up-to-date. These notices also don't typically contain any critical-to-quality characteristics.
 
We post instrument specific instructions and recipes in our lab, and they are not in the QMS, per se. I, as manager, control them by initialing and dating them when I post them. I also laminate them to keep anyone from marking them up. I only got dinged one time, and that was when someone had scratched out one of the recipe steps on an un-laminated copy, and I didn't catch it before the audit. The auditor made the point, but only made it a minor issue. I changed my posting habits after that, and it has worked well the last 3 years.
 
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