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My supplier submitted a deviation request for a fine blank transfer tool. Dimensions are out and they stated they are not going to fix it because we provided no money for refurbishment (we would have to pay for it).
Anyways, I never PPAP'd to a customer with a deviation request, and wanted to ask about how I should proceed with the customer. Should I come out with it and indicate how we are controlling from making non conforming product?
What have been some of your experiences with PPAPing to the customer with supplier deviation request?
Anyways, I never PPAP'd to a customer with a deviation request, and wanted to ask about how I should proceed with the customer. Should I come out with it and indicate how we are controlling from making non conforming product?
What have been some of your experiences with PPAPing to the customer with supplier deviation request?