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Hi, I'm new to this site, and the whole area of ISO 9000. I just got out of college and took a position as a Quality Manager in a small manufacturing plant, with my first task to pick up where the previous QM left off on ISO 9000 certification.
We have our Pre-assessment audit coming up pretty quickly, performed by our registrar, and was hoping to get some information on what to expect. Is the auditor going to be looking at just how we carry out our processes, will he be looking at our documentation as well, etc. We're having auditing training right before the pre-assessment, but since both myself and the plant are new to all of this, I thought it would be better to experience this first to get us an idea of what happens during an audit, and how we can go about it internally.
Having gone over the requirements and a couple different interpretations, I feel that the areas we have to work on are documentation, control of documents, and using our records to improve (instead of just filling up folders.) Any help would be appreciated, and thanks in advance.
We have our Pre-assessment audit coming up pretty quickly, performed by our registrar, and was hoping to get some information on what to expect. Is the auditor going to be looking at just how we carry out our processes, will he be looking at our documentation as well, etc. We're having auditing training right before the pre-assessment, but since both myself and the plant are new to all of this, I thought it would be better to experience this first to get us an idea of what happens during an audit, and how we can go about it internally.
Having gone over the requirements and a couple different interpretations, I feel that the areas we have to work on are documentation, control of documents, and using our records to improve (instead of just filling up folders.) Any help would be appreciated, and thanks in advance.