Preparing a job description that meets the ISO 9001:2008 standard requirements

D

Dubai_capi

#1
Hi,

I have a question about auditing job description documents against the requirements of ISO 9001:2008. How to audit it?

Also, I would like to know about preparing a job description that meet the standard requirements.. Any help?
 
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qusys

Trusted Information Resource
#2
hi,

i have a question about auditing job description document agains the requirement of iso:9001:2008, how to audit it?

also, wud like to know about preparing a job description that meet the standard requirement..any help..

Job description documents are not a specific requirement mentioned in ISO 9001:2008.

If the organization has established them inside their quality documents, it is a their own decision.
So if so, we can audit them as other document of the quality system.
For example, undestand who approves, how they are being reviewed, how they are communicated, if there is a due date , if there are available for all the figures in the organization and so on...
hope this helps
 

Colin

Quite Involved in Discussions
#3
Strictly speaking, ISO 9001 doesn't demand job descriptions - that isn't to say that they are not a good idea though.

Clause 5.5.1 requires that responsibilities and authorities are defined and communicated. This can be done in a number of ways such as job descriptions, in procedures, work instructions, quality/project plans, organisation charts/matrices, etc.
 
1

12stones

#7
First, as stated before, job descriptions are not an ISO 9001 requirement. It is, however, a common way for organizations to meet the requirements of 6.2. For the organization to define the necessary competence on the basis of appropriate education, training, skills, and experience, it's quite natural to meet this requirement by establishing job descriptions and then ensuring the people who fill those positions meet the requirements.

If you're planning on using job descriptions to help meet this requirement, be sure not to document yourself into a corner. When you set a requirement, you have to meet it. The difference between the word "required" and the word "preferred" is huge when you have to explain to an auditor why someone doesn't exactly meet the job description that was established.
 

ScottK

Not out of the crisis
Leader
Super Moderator
#8
job descriptions not only help compliance with the competence, awarenss and training part of ISO9001 but also can help with other regulations...
for example in the US we have the Americans with Disabilities Act.
Job descriptions help with compliance to that by showing the physical requirements of the job.... for example: a QC inspector for machined parts needs vision correctable to 20/20 and needs hand dexterity to handle small parts and tools, but doesn't necessarilty need to be able to walk. So someone who is wheelchair bound can work in that position.

at any rate, I attached a old job description of mine that got the company through many many audits.
 

Attachments

Peter Fraser

Trusted Information Resource
#10
Another way to do it without creating separate documents it to define your processes using deployment flowcharts, which enable you to define Role responsibilities (and other involvements) for each task.
 
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