Preparing a job description that meets the ISO 9001:2008 standard requirements

[ali335]

First, as stated before, job descriptions are not an ISO 9001 requirement. It is, however, a common way for organizations to meet the requirements of 6.2. For the organization to define the necessary competence on the basis of appropriate education, training, skills, and experience, it's quite natural to meet this requirement by establishing job descriptions and then ensuring the people who fill those positions meet the requirements.

If you're planning on using job descriptions to help meet this requirement, be sure not to document yourself into a corner. When you set a requirement, you have to meet it. The difference between the word "required" and the word "preferred" is huge when you have to explain to an auditor why someone doesn't exactly meet the job description that was established.

hello everyone,

regardining 6.2. For the organization to define the necessary competence on the basis of appropriate education, training, skills, and experience, i think we should called that "Job Requirements" & to make easeir just mention the minimum requirements for each job like (Education level, experience, skill, age, etc.)

for 5.5.1 requires that responsibilities and authorities are defined and communicated.

I designed my documents (Managment Procedure & Work Instruction) to have an item called "Responsibilties" which shows all the respective positions like (Section manager, supervisor, foreman, safety office, etc.) to define their responsibilities at that particular document. which for me is comply with the above standard 5.5.1

kindly advice me if I am wrong

thank you

 

[dv8shane]

Also, I would like to know about preparing a job description that meet the standard requirements.. Any help?

Here is a simple example for one of my company's job descriptions, like was stated in another post having the requirements listed gives you something to verify training etc.

Shipper Receiver

Requirements:
Read and write English, Able to lift 25-35 kg, good working knowledge of Windows and Microsoft Office, Valid Class 5 drivers license, Telephone switchboard skills, Good work ethics and practices.


Job Description:
Shipping and receiving products for the organization in a manner that complies with the quality system requirements. Pickup and delivery of products to and from customers.

 

[ARTEMIS]

Dubai,

Colpart has put it exactly the way I would. Remember ISO tells you what to do, not how to do it. You can make it simple or complex, it is completely up to you. As long as you comply with the intent of the standard you should be fine.

 

[kgott]

I have a problem with job descriptions in that if they are a list of activities, functions or responsibilities then you can have your backside bolted to the floor by an auditor or a person who seeks to wriggle out of a stickly situation.

Ie; that specific task is not listed in my JD therefore I don't have to do it.
Ie, my JD does not say that it says that I'm responsible for xyz not abc.

I wonder if a job description could be written in terms of a skill matrix showing knowledge, skill, ability and experience matched against the role concerned broken down into its component parts.

Just some thoughts.

Kevin

 

[Stijloor]

I have a problem with job descriptions in that if they are a list of activities, functions or responsibilities then you can have your backside bolted to the floor by an auditor or a person who seeks to wriggle out of a stickly situation.

Ie; that specific task is not listed in my JD therefore I don't have to do it.
ie my JD does not say that it says that I'm responsible for xyz not abc.

I wonder if a job description could be written in terms of a skill matrix showing knowledge, skill, ability and experience matched against the role concerned broken down into its component parts.

Just some thoughts

Kevin

Job descriptions are written to the job, not a specific person. Job descriptions may have some legal implications that differ from county to country. In the USA, job descriptions may include the following part:
"And other duties as assigned."

Stijloor.

 

[ali335]

hello everyone,

regardining 6.2. For the organization to define the necessary competence on the basis of appropriate education, training, skills, and experience, i think we should called that "Job Requirements" & to make easeir just mention the minimum requirements for each job like (Education level, experience, skill, age, etc.)

for 5.5.1 requires that responsibilities and authorities are defined and communicated.

I designed my documents (Management Procedure & Work Instruction) to have an item called "Responsibilities" which shows all the respective positions like (Section manager, supervisor, foreman, safety office, etc.) to define their responsibilities at that particular document. which for me is comply with the above standard 5.5.1

kindly advice me if I am wrong

thank you

sorry, until now nobody replay

hope to get an answer soon

 

[Colin]

I too have an area in each procedure which summarises the responsibilities for each procedure. Sometimes it is a little unnecessary as the whole procedure may be performed by 1 person but generally it helps to quickly identify who is responsible for what in each procedure.

I find this particularly useful with flowcharts where there is little room to explain the activity and who is responsible, all in a small box.