Recently, it came up that some newer registered members can not send other people Personal Messages (can not start "Personal Conversations").
To explain - In the old vBulletin forums there was a "mod" (what Xenforo calls an "add-on") which could be used to set certain restrictions on various functions people could use. There is no Xenforo equivalent, so I have had to play with the software a bit as I am learning it.
In the "old" days, there was a limitation on anyone who registered - They could not send others what in vB were called Personal/Private Messages until they had posted at least 10 posts. The Xenforo equivalent is "Conversations".
Why the Limitation: Years ago we found that many people would register and Spam various members using the Personal/Private Messaging system/function. Because Moderators and Admins have no idea who was Spamming people using Personal Messages, we found out this was happening through people Reporting (even PMs have a Report link). So, quite a few years ago the decision was made to not allow PMs (and "Live Links" in posts, too) until a new registered member had
posted at least 10 posts.
I know the limitation is restrictive. I think I have found a way to set a 10 post minimum before someone can start a "Private Conversation" with others using "User Group Promotions".
If you have 10 or more posts you should be able to "Start a New Personal Conversation". If you can not, remember People CAN set their preferences to not accept any Personal Messages. But if you believe there is a problem, let me know. Everyone receives a "Welcome Personal Message" - You can reply in that, or you can start a new thread and report your problem here:
Elsmar Cove Forum Suggestions, Complaints, Problems and Bug Reports
Please remember - If anyone does "Start" a Personal Conversation with you and you think it is spam, abusive or in ay way a problem, there is a Report link. Please use it.
Thanks!