Informational Problem Solving for Effective Corrective Actions


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It's always nice when an old post, especially one of your own, becomes helpful again. I had been gone from the company where I created the file I uploaded as a part of this thread for several years, and the document popped into my head recently as I've started a new position with a new company. I recalled this morning that I uploaded that file back in 2008, and here 11 years in the future I was able to grab those files again! Elsmar remains as always an invaluable resource!

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