I?m having problems with unrealistic customer expectations and need to be able to properly explain this with supporting formulas/numbers/terminology.
I?ll use one of our midsize chassis for example. It has 363 inspections points on it. It?s a mixture of both cosmetic and mechanical inspections points. We can build anywhere from 40-60 chassis a day. (40 chassis x363 inspections points = 14,520) So at a minimum that?s 14,520 opportunities for an inspector to miss a defect. This is a manual inspection process. Nothing automated. These chassis run down a single production line so we only have one inspector reviewing this.
Whats the correct terminology for describing this antiquated process as being invalid. What formulas should I be using to support and direct us into a better process?
I appreciate the help guys & gals
I?ll use one of our midsize chassis for example. It has 363 inspections points on it. It?s a mixture of both cosmetic and mechanical inspections points. We can build anywhere from 40-60 chassis a day. (40 chassis x363 inspections points = 14,520) So at a minimum that?s 14,520 opportunities for an inspector to miss a defect. This is a manual inspection process. Nothing automated. These chassis run down a single production line so we only have one inspector reviewing this.
Whats the correct terminology for describing this antiquated process as being invalid. What formulas should I be using to support and direct us into a better process?
I appreciate the help guys & gals