C
CeeJayEss
We have an certified ISO quality system but over time people have left who new the system well. We now have some confusion over writing and editing procedures.
We have standard headings in each procedure as follows:
Purpose
Scope
References
Definitions
Responsibilities
Procedures
Attachments
Records
Most are self explanatory but often the data in "References", "Attachments" and "Records" seem to have become repetitive or at least confused in our manuals. Are these headings and interpretations of them defined in ISO9001 or are the headings likely to have been options chosen by our company in the past?
Any help on interpreting the intent of these three headings would be appreciated.
We have standard headings in each procedure as follows:
Purpose
Scope
References
Definitions
Responsibilities
Procedures
Attachments
Records
Most are self explanatory but often the data in "References", "Attachments" and "Records" seem to have become repetitive or at least confused in our manuals. Are these headings and interpretations of them defined in ISO9001 or are the headings likely to have been options chosen by our company in the past?
Any help on interpreting the intent of these three headings would be appreciated.