As far as our QMS is concerned, we have documented TWO (2) Procedures in our QMS. One is related to Training wherein we have written how we identify training need, how do we select a person for internal/external training, How do we select internal/external faculty for training, How we assess the training by feedback etc and finally mid to long term impact of training. This all we cover in this training document. While in second Procedure, we have elaborated Employee Motivation concern. I have posted this document on web site also.
Regards,
Manoj Mathur