Procedure Numbering - Is there any reason we HAVE to number our procedures?

T

tonya07

#21
Above is the example I have for Section 5..... see why I am so confused?! I don't even know where to begin or where to look for guidance! Can you take a look at the previous post of mine and help me get it started?
I understand that numbering isn't required but management would like to keep the numbers just correct them. Easier said than done I think!?!?!
 
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Helmut Jilling

Auditor / Consultant
#22
We are ISO 9001:2000 and I would like to tie it all into that.... but I am very new to this as I said before and don't want to screw it up!! :)
I appreciate any help you can give me and also the advice!!

Thanks Again!
T

Consider one procedure for each of the processes you defined in your system. And, as already stated, they do not have to be numbered. Your choice.
 
D
#23
Good morning, T,
I would be glad to help if I can.
I would not worry about making mistakes.
If there are specific questions you would like to ask, I'll try and and help.
It's not as difficult as is seem. Just a lot of stuff to manage. - D
:D
 
T

tonya07

#24
Did you take a look at what I posted earlier... my Section 5.0? Where I need to begin (I think) is in that section's numbering!! If you could explain that to me that would be a great help!
I am not sure how this all got numbered this way, the company had a consultant do the initial registration and that is where it all started.. now I am here and can't make sense of it!

Thanks a bunch!
T:D
 
T

tonya07

#26
5.0 Management Responsibility
5.1 Management Commitment

1.1. This procedure defines Top Management’s commitment to the development implementation and continuous improvement of the Quality Management System. The President is responsible for this procedure.

3.0 Requirements

3.1. The narrative contained in (Flowchart and/or Narrative) specifies Management Responsibility at Our Name Manufacturing & Machining, Inc. Quality Management System – A management system to direct and control our organization with regard to quality.

4.0 Records

Their respective departments maintain records according to specific procedures.

5.0 Customer Focus

5.1 Purpose

5.2 The purpose of this procedure is to ensure that customer requirements are determined and continuously maintained.

6.0 Responsibility

6.1 The Sales, Customer Service and/or Marketing Departments are responsible for this procedure.

7.0 Requirements

7.1 The narrative contained in (Flowchart and/or Narrative) describes the systems used by Our Name Manufacturing & Machining, Inc. to ensure customer satisfaction.
8.0 Definitions

8.1 Customer Satisfaction – A customer’s perception of the degree to which the desired requirements and/or specifications have been fulfilled.

8.2 Refer to Quality Procedure 7.2 for complete details of achieving accurate customer requirements and specifications.

8.3 Our Name Manufacturing & Machining, Inc. reviews the need for Statistical Techniques to continuously maintain production processes according to customer requirements. Surveys and trend analyses are maintained to monitor customer complaints.


See what a mess I have gotten myself into?!?!?!

Thanks again!
T
 
#27
The author's numbering scheme seems to be to number each paragraph (although that means paragraph 3.0 should be 2.0 –unless paragraph 2.0 was deleted for some reason.). I do not think that each paragraph is supposed to reflect the standard although it looks to me is that the author of this procedure(?) is trying to tie it into various parts of the standard.

Look at it like the author is trying to do a skeleton outline of the procedure. The numbering kinda makes a bit more sense that way.

Now, my question is……

Is this a procedure, or part of the quality manual? In either case, there appears to be some requirements that are missing entirely (such as management review). What I would almost suggest is to just put your current documentation away (perhaps some of the flow charts could be salvaged, but if they are as clear as the narrative, I probably wouldn’t use them either), and start fresh.
 
D
#28
I now have your outline. Thanks!

I am scheduled to rewrite our facility also, probably in 2008.
It was written quickly 3 years ago to satisfy Chrysler requirements. It has changed a great deal since then.

My rewrite will probably look similar to your out, but with 'more' to satisfy TS 16949. I prefer to align my QMS manuals with with whatever reference standard I am using. For me at least, it makes life sooooooooooo much easier. It becomes a better tool for personnel needing the manual for reference. After all, isn't that what it's for?

You seem to be on the right track. Go slowly. Think it through!

:agree1:
 
D
#29
Starting FRESH sounds like it may be the best approach here. Good insight! It may be easier to start with a flowchart(s) and then write more detailed procedures where applicable. I've seen several well done QMS flowcharts at other organizations.
 
C

CliffK

#30
I have the thrill of straightening out our QM that was orginally done by consultant (and not very well I might add). It seems that the procedures/elements are not numbered correctly.... can you tell me where I can look to assure that the numbering system is correct? I am very new to all of this!

Thanks!
I'm not sure this is where I would start fixing the mess, if I were in your shoes. I suspect there are other, more pressing problems.

Maybe you might be better off to leave things alone for a while. Find out how this ISO 9001 thing is supposed to work before you start pulling levers. You'll probably be better off in the long run.
 
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