Procedures Manual - Procedure Titles

J

jm1231

#1
Hi,

I just want to clarify if my CB auditor commented it correctly, I have all the procedures written as "Procedures Manual" then he told me that it is not correct to term it that way. It must only be "Procedure" base from level of document. Is that really appropriate? I there a need to change it?
 
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Randy

Super Moderator
#2
You can call anything by any name you want and it's incorrect for your auditor to say otherwise. You tell him to prove what he is saying or to shut up and keep it to himself
 
K

Ka Pilo

#3
Re: Procedures Manual

Hi,

I just want to clarify if my CB auditor commented it correctly, I have all the procedures written as "Procedures Manual" then he told me that it is not correct to term it that way. It must only be "Procedure" base from level of document. Is that really appropriate? I there a need to change it?
In our company procedures belongs to level 3 documentation. But the level number or name doesn't really matter. Your CB auditor's comment is a bit off. After all it is your company and documentation. You can call it whatever you want to call it. Do the preist decides what name to be given during baptism?
 

harry

Super Moderator
#4
.................. I have all the procedures written as "Procedures Manual" then he told me that it is not correct to term it that way. It must only be "Procedure" base from level of document. ...............
It is true that you can name it apples, oranges or whatever you like but for those new to this game, it is also good to know that generally, a procedure manual or manual of procedure is a compilation of all the procedures that you have. On its own, each of them is termed a 'procedure'.

ISO 9000: 2005, 3.4.5 Procedure - specified way to carry out an activity or a process
 
S

sitapaty

#5
It is true that you can name it apples, oranges or whatever you like but for those new to this game, it is also good to know that generally, a procedure manual or manual of procedure is a compilation of all the procedures that you have. On its own, each of them is termed a 'procedure'.
Very correct.It has become a fassion to dilute conventions by some auditors but it is nor correct
-Sitapaty
 
K

keres

#7
All of you are right, but my opinion is that to be most useful standards would be better to follow some basic terms such as "manual" and "procedures".
 

krishkaar

Involved In Discussions
#8
Auditor's suggestion is more 'grammatical' than anything to do with Subject or standard. Nothing wrong.

One can state :
Either 'Procedure manual' OR 'Manual of Procedures'. Both are valid.
 

LUV-d-4UM

Quite Involved in Discussions
#9
Randy you are correct. Sometimes CB auditors are walking a fine line between auditing and consulting. Our auditor is doing the same thing too. But I try to develop a selective hearing - only watch for the finding and debate the auditor until I lose.
 

LUV-d-4UM

Quite Involved in Discussions
#10
We call it "ISO Procedures-Level 2" and he rest are Level 3 Work Instructions. Our level 1 is the Quality Policy Manual. Level 4 are records.
 
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