Just to clarify...we use this generic checklist to stimulate thinking in our process audits. The problem we were encountering was that try as we might, our internal audits were focused solely on compliance to a standard. We were looking solely at whether we had a process and not on how well we performed the process. This has been a good tool to get our internal audit teams truly using a process approach that doesn't just look at compliance to a standard. Each team uses this in formulating their audit plans to each particular process, so it isn't a "canned vanilla" approach.
And yes, it is for manufacturing and not service processes.
So forgive my use of the "generic" title.
