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Hello I am a little bit lost here, I am setting up checklists to accompany scheduled process audits and I am uncertain whether to go with a generic one, or process specific one.
I fear that locking into a process specific one, there may be a tendency to not check beyond what is on the checklist.
On the flipside, the processes are fairly complex and not having a process specific one may lead to some things being overlooked.
An example of what I mean by "generic":
Process (Process, Implemented, Controlled)
1 Is there a documented procedure for "XYZ"?
2 Is the procedure comprehensively implemented and complied with?
3 Is the procedure reviewed and updated appropriately?
People (Organisation, Qualifications, Training, Accountability, Roles)
4 Does the organisation and structure cater for "XYZ"?
5 Are resources adequately qualified for the process?
6 Have resources been trained/briefed in the procedure, (is it adequately understood)?
7 Have relevant authorities and accountabilities been clearly assigned?
8 Do role descriptions of accountable people include relevant aspects of the "XYZ" process?
Measures (Measuring, Monitoring & Reporting)
9 Have deliverables and performance measures been established for the engineering design "XYZ" procedure? (eg request turn arounds, change request rates)
10 Is there a systematic process for collecting performance data?
11 Is performance measured and reported regularly to both management and customers?
Tools (Systems, Forms, Records, Utilisation)
12 Adequate support systems and tools (eg databases, information systems)
13 Appropriate forms / templates with adequate details and sign off
14 Appropriate record keeping processes (physical & IT)
15 Support systems and tools are well understood and comprehensively used?
I fear that locking into a process specific one, there may be a tendency to not check beyond what is on the checklist.
On the flipside, the processes are fairly complex and not having a process specific one may lead to some things being overlooked.
An example of what I mean by "generic":
Process (Process, Implemented, Controlled)
1 Is there a documented procedure for "XYZ"?
2 Is the procedure comprehensively implemented and complied with?
3 Is the procedure reviewed and updated appropriately?
People (Organisation, Qualifications, Training, Accountability, Roles)
4 Does the organisation and structure cater for "XYZ"?
5 Are resources adequately qualified for the process?
6 Have resources been trained/briefed in the procedure, (is it adequately understood)?
7 Have relevant authorities and accountabilities been clearly assigned?
8 Do role descriptions of accountable people include relevant aspects of the "XYZ" process?
Measures (Measuring, Monitoring & Reporting)
9 Have deliverables and performance measures been established for the engineering design "XYZ" procedure? (eg request turn arounds, change request rates)
10 Is there a systematic process for collecting performance data?
11 Is performance measured and reported regularly to both management and customers?
Tools (Systems, Forms, Records, Utilisation)
12 Adequate support systems and tools (eg databases, information systems)
13 Appropriate forms / templates with adequate details and sign off
14 Appropriate record keeping processes (physical & IT)
15 Support systems and tools are well understood and comprehensively used?
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