Definition Process Definition - ISO 9001:2008: Arguments about what a "process" is

E

ERO0316

#11
Andy,
The interesting thing is that our external auditor (from LRQA) is actually different this audit than we've had for the past several years. I have a sneaking suspicion that the previous QM "fled the scene of the crime" (so to speak) to avoid the impending bloodbath. Out audit is in April and the best I am hoping for is a comprehensive corrective action item list with good progress haha! If we identify all of the deficiencies prior to the audit, and are acting to correct them, it should mitigate the potential damage .. .. ..Who knows, I may be made the sacrificial lamb if the audit is lousy enough. . . . . Erich
 
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John Broomfield

Staff member
Super Moderator
#12
Andy,
The interesting thing is that our external auditor (from LRQA) is actually different this audit than we've had for the past several years. I have a sneaking suspicion that the previous QM "fled the scene of the crime" (so to speak) to avoid the impending bloodbath. Out audit is in April and the best I am hoping for is a comprehensive corrective action item list with good progress haha! If we identify all of the deficiencies prior to the audit, and are acting to correct them, it should mitigate the potential damage .. .. ..Who knows, I may be made the sacrificial lamb if the audit is lousy enough. . . . . Erich
Erich,

We have no doubt that you have the ability and confidence to win top management's support for the necessary corrective actions before LRQA visits.

At least a less defensive tooling team will be well on its way to achieving more satisfaction from their work for their colleagues in production.

Good luck,

John
 

Helmut Jilling

Auditor / Consultant
#13
Helmut, Danke f?r die Informationen. Ihre Hilfe ist sehr willkommen! Ich w?nsche Ihnen noch einen sch?nen Tag.

I hope that's right. I was raised with Ostfriesen Deutsch and sometimes I get "dialectical"

Thanks, again, fellas! Erich
sehr guht und rightig! ...the dialects in German are very interesting....I come from a Schwaben background myself, and can hardly understand someone from Northern Germany.
 
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