Re: Clause 8.3 Process for Approving Personnel making decisions
What will the auditor be looking for regarding the approval process for personnel with authority to disposition nonconforming material?
Like the standard states, the auditor will ask you what is the PROCESS in place for approving the actual people dispositioning nonconforming products. Depending on the size of the organization, complexity of the products, etc., your MRB process can be either simple, complex and anything in between. For example, let's assume that your procedure states that nonconforming product has to be dispositioned by, and with concurrence of representatives from both Quality Engineering and Design Engineering. But if your product can include different disciplines, e.g., aerostructures, electromechanical assemblies, avionics, etc, how do you ensure that the right people, with the appropriate knowledge is involved with the review process?
What other methods can be used to support this requirement?
After defining the process used to approve the personnel, create a matrix per product line, commodity, etc... with the names of the people authorized to disposition the products.
Obviously, if work for a small organization, the process could be totally different.