Process Identification - Painless method to comply with ISO 9001 paragraph 4.1



Can anyone give me any advice on the most painless method to comply with paragraph 4.1 pertaining to identifying the QMS process, sequence, interaction, criteria, etc.? It appears a flow chart may be a good method.


K H Lai

Yes, a flow chart will do. But remember not to provide all the details. To be precise, you should produce a process map, say using simple blocks and arrows to show the sequence and interaction of the core and support processes.
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