Process Matrix for ISO 9001 - SRI requests R.20 44KO Sample/Example

#1
Hello
My registrar SRI is asking for me to complete a Process Matrix for ISO 9001:2015. I have a process interaction map but that is not what they wish to see. Has anyone here transitioned to the 2015 revision and if so could you show an example of a matrix that was deemed acceptable?

Thanks Tim
 
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howste

Thaumaturge
Super Moderator
#2
Hi Tim, and welcome to the forums. :bigwave:
Hello
My registrar SRI is asking for me to complete a Process Matrix for ISO 9001:2015. I have a process interaction map but that is not what they wish to see. Has anyone here transitioned to the 2015 revision and if so could you show an example of a matrix that was deemed acceptable?

Thanks Tim
It seems odd that they are forcing you to provide something that is not required in the standard. If you choose to comply, then you could probably use the QMS Process Matrix that is required for auditors to use for AS9100. I'm sure they're used to seeing it.

International Aerospace Quality Group

The link above will open up a window and you'll have to click to agree to the IAQG terms. It will then download the MS Word form. You can just delete out the rows that don't apply to ISO 9001.
 

Big Jim

Super Moderator
#3
It is very possible that they want you to demonstrate that your QMS covers all of the elements of the standard. Some certification bodies provide a form for that. It is usually requested before a stage 1 audit.

You simply show the titles of your processes from your IOP and then show what are the main elements they are involved with. The idea is to show that you don't leave any of them out.

Some people include the same information as part of the IOP.

If you are not sure of what they want, why not ask them?
 
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