M
mhanny75
Hi everyone,
We are doing the preparation towards TS16949 certification and our consultant said we need to set a goal in each of our process like Quotation issuance, Customer satisfaction process, etc. And we need to keep at least 1 year record for these processes. The consultant is Chinese and with the limited knowledge of our staffs in TS standards, I wonder if there is any translation gap that we do not understand because we have a records in our monthly Quality reports which we used for ISO9001 and I suggested the consultant to update this to cover each process but seems that he is talking about a different kind of records keeping.
I just want to ask any inputs you can give on what kind of process records does TS16949 require and if there is any sample/file that you can share, would be much appreciated.
Thank you so much!
Sincerely,
Mhanny
Hong Kong
We are doing the preparation towards TS16949 certification and our consultant said we need to set a goal in each of our process like Quotation issuance, Customer satisfaction process, etc. And we need to keep at least 1 year record for these processes. The consultant is Chinese and with the limited knowledge of our staffs in TS standards, I wonder if there is any translation gap that we do not understand because we have a records in our monthly Quality reports which we used for ISO9001 and I suggested the consultant to update this to cover each process but seems that he is talking about a different kind of records keeping.
I just want to ask any inputs you can give on what kind of process records does TS16949 require and if there is any sample/file that you can share, would be much appreciated.
Thank you so much!
Sincerely,
Mhanny
Hong Kong