Processing Time Tracking Software Program Help Needed

K

kmyers

#1
First a little background on my company, we process donations for 250+ non profit charities and traffic camera fines along with a utility payments for some municipalities.

What I am look for is a software that would track how long it takes to process these from mail receipt date until deposited into our client's accounts. We process between 4 & 5 million pcs. of mail a month.

I realize I could spend the time creating a huge spread sheet to accomplish this but I am hoping to be able to just purchase something that would only require a few tweaks to accomplish what I am looking for. I am not looking for an ERP system just a stand alone that would assist in capturing throughput timing. If you know of a program that sounds like it may assist in what we are trying to accomplish please let me know.

Thanks for any help,

Kris
 
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Mikishots

Trusted Information Resource
#2
The most common way for industry to track time for operations (paperwork or other) is to use barcoding. It's inexpensive and is fully automated.
 

Marc

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Leader
#3
... What I am look for is a software that would track how long it takes to process these from mail receipt date until deposited into our client's accounts. We process between 4 & 5 million pcs. of mail a month. ...
Sounds like you would need specialized software. I can't recommend any because I have never done anything like that.

However - Were it me, I would write a database if I couldn't find specialized software. I would't use a spreadsheet.

You might even want to contact a political campaign person and ask how they track donations.

Sorry I can't help - Way out of anything I have done. As Mikishots says - mThere may be a barcoding solution.
 
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