Program of Internal Audits aren?t performed fully - Is it nonconformance?

MVladimir

Involved - Posts
#1
Program of Internal Audits aren’t performed fully - Is it nonconformance?

Dear friends!
During the surveillance audit external auditor registered nonconformance against cl. 8.5.2. ISO 9001:2008:
“Program of internal audit for 01-06.2010 aren’t performed fully . Evidences of planning and accomplishment correction actions aren't presented”
Is it really NC? Is it necessary for organization to perform correction actions necessarily if any plan isn't accomplished?
Any opinion will help!
 
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SteelMaiden

Super Moderator
Super Moderator
#2
Re: Program of internal audit aren’t performed fully. Is it nonconformance?

Are you saying you had a schedule and you haven't kept it? If you are missing audits, then that could definitely be a nonconformance.
 
J

Jason PCSwitches

#3
Re: Program of internal audit aren’t performed fully. Is it nonconformance?

Dear friends!
During the surveillance audit external auditor registered nonconformance against cl. 8.5.2. ISO 9001:2008:
“Program of internal audit for 01-06.2010 aren’t performed fully . Evidences of planning and accomplishment correction actions aren't presented”
Is it really NC? Is it necessary for organization to perform correction actions necessarily if any plan isn't accomplished?
Any opinion will help!

Can you provide more detail & specifics?
 

ScottK

Not out of the crisis
Staff member
Super Moderator
#4
Re: Program of internal audit aren’t performed fully. Is it nonconformance?

The auditor is citing the Corrective Action clause... and it looks like there was no evidence of corrective actions resulting from internal audits being completed.

1) Were there corrective actions resulting from your internal audits?
2) If so, were they addressed according to the requirements of 8.5.2?
 

MVladimir

Involved - Posts
#5
Re: Program of internal audit aren’t performed fully. Is it nonconformance?

Our organization creates the audit program for half of year (for example – for January –June 2010). This year we couldn’t perform audit program fully. The root cause of this – changes of organizational structure. But evidences of accomplishment of corrective actions resulting from performed internal audits were demonstrated to auditor. The problem only is - organization didn't perform every scheduled audit.
 
J

Jason PCSwitches

#7
Re: Program of internal audit aren’t performed fully. Is it nonconformance?

Our organization creates the audit program for half of year (for example – for January –June 2010). This year we couldn’t perform audit program fully. The root cause of this – changes of organizational structure. But evidences of accomplishment of corrective actions resulting from performed internal audits were demonstrated to auditor. The problem only is - organization didn't perform every scheduled audit.

Then the organization did not conduct internal audits at planned intervals, it's an NC. However that has nothing to do (directly) with CA. If they wrote you for CA only, it’s not proper. Either way you have a problem that will need to be addressed. 8.2.2

[FONT=&quot]BTW, since you plan your audits that far ahead, how can you demonstrate taking into account the status & importance of processes and previous audit results? Possible, but you should leave yourself some “breathing room”.[/FONT]
 

MVladimir

Involved - Posts
#8
Re: Program of internal audit aren’t performed fully. Is it nonconformance?

I think our planned interval is half of year. Is that right? Regarding the status & importance of processes - we are taking into account the results of previous interval (for this instance - 07-12.2009)
 

SteelMaiden

Super Moderator
Super Moderator
#9
Re: Program of internal audit aren’t performed fully. Is it nonconformance?

From what you are stating, it seems as though the NC should have been against internal audit section, not corrective action. What you wrote in your first post would not have been acceptable here as a finding, there is not enough information given. Did you shorten the finding, or was that exactly how the NC was written?
 
#10
Re: Program of internal audit aren’t performed fully. Is it nonconformance?

I'd like to know the complete nc statement first, before making any determination, but it certainly sounds like there's two mixed issues here.

An audit program doesn't have to 'guess' at 6 - 12 months out. You will always have a problem because you don't have a crystal ball to determine what to audit, so when something like an org changes comes along, you go off the rails. Your root cause is in accurate!

If you base your audit on 'status and importance' you can't really predict too much 6 months out!

Maybe you can stop predicting so far out and just plan 30 days out what you're going to audit? This approach has worked for me and you can point out in ISO 9004 where it says pretty much the same thing!
 
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