If a company is put on escalation by their customer, are they required to notify their registrar? A company I was with a while back was given a major in their audit because their customer (VW) put them on escalation and they didn't notify their registrar. I can't find the clause. I think it was in the Rule book 5th edition. Is this only required if you are put on new business hold or any level of escalation and where can I find the blasted clause?