W
windows
Hi all
I am working in e-services company and manage the operation sector which include data Center, Development center, and Call Center, this company is prepare to handover this sector from the BOT (Build, Operate, Transfer) vender.
I get recommendation from quality man that, we should force the vendor to submit complete QMS for the operation that cover not only the three centers , but all issues of HR, Finical, Resources, Products, measurements,... etc, that cover by any QMS and prepare the company for ISO 9001:2008 in the future.
Thus I need some advices from this expert forum for these issues:
- What is the right QMS manual format that covers all ISO requirements for e-services Company?
- How I can make sure the QMS will cover all the operation centers activities?
- What are the most important Forms, Procedures, and Instructions we should get from the vendor to be parts in our QMS?
Best Regards
I am working in e-services company and manage the operation sector which include data Center, Development center, and Call Center, this company is prepare to handover this sector from the BOT (Build, Operate, Transfer) vender.
I get recommendation from quality man that, we should force the vendor to submit complete QMS for the operation that cover not only the three centers , but all issues of HR, Finical, Resources, Products, measurements,... etc, that cover by any QMS and prepare the company for ISO 9001:2008 in the future.
Thus I need some advices from this expert forum for these issues:
- What is the right QMS manual format that covers all ISO requirements for e-services Company?
- How I can make sure the QMS will cover all the operation centers activities?
- What are the most important Forms, Procedures, and Instructions we should get from the vendor to be parts in our QMS?
Best Regards