QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to Do?

[naveenattri]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to

you have to really work hard for this but i would advice your boss that atlest 10 page be allowed otherwise every thing need to be linked and may create complexity in future . for doing this i would advice you few key points
page 1: Introduction about quality manual and sope of quality manual
page 2 :quality policy
page 3: interaction of process
page 4 :flow of activities and linking of procedure at every activity
page 5 :master list of procedure
page 6 :QA organisation chart with roles and responsibility defined for MR and QA resposible team (cross functional)
reamianing 3-4 pages can be used for describing the QS structure ,approach and strategy to meet the QS requirement, customer requirement and legal requirement.

 

[CliffK]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to



There is no recipe for a quality manual, except for the very minimal requirements in ISO 9001 (which can be covered in a paragraph; two at most.)

First you have to figure out what you want the manual to do, then write the document to suit.

I favor Stijloor's "business card" approach. If you asked me to help with a manual, that would be my first suggestion and I would reason with you until you understood its value.

Other useful possibility: what would a new management rep need to know if the incumbent got hit by a falling anvil?

 

[ktlasers]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to

what would a new management rep need to know if the incumbent got hit by a falling anvil?

While true, I find this visual incredibly entertaining.

 

[JaneB]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to

There is no recipe for a quality manual

Quite true.

Different folks ascribe different meanings to this term, and then argue strongly, albeit about somewhat different things. Some people include all the policies and procedures together in one manual. Some separate out the policy into what they call the 'quality manual' & have separate procedures, and sometimes work instructions as well. Some have paper, some have websites (external or intranet), some have inhouse electronic systems. And all of these approaches would or could meet the requirements stipulated by 'quality manual'.

First you have to figure out what you want the manual to do, then write the document to suit.

Yes, indeedy. Could also be one or more documents.

what would a new management rep need to know if the incumbent got hit by a falling anvil?

Youch! You obviously have an interesting time at some client sites! I'm more in favour of less painful alternatives, perhaps 'locked in a Big Brother household for 8 weeks or more' or better still 'won the lottery and took off overseas'.

 

[Helmut Jilling]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to

... Youch! You obviously have an interesting time at some client sites! I'm more in favour of less painful alternatives, perhaps 'locked in a Big Brother household for 8 weeks or more' or better still 'won the lottery and took off overseas'.

Yes, I stopped using the "what if he got hit by a bus..." analogy a long time ago. The auditees are more comfortable with the "won the Lottery..." scenario.

 

[Stijloor]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to

Yes, I stopped using the "what if he got hit by a bus..." analogy a long time ago. The auditees are more comfortable with the "won the Lottery..." scenario.

Winning the lottery.

See attached.

Stijloor.

 

[JaneB]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to



OOh, thank you.

The first one made me shout with laughter!

 

[Stijloor]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to

OOh, thank you.

The first one made me shout with laughter!

Glad you liked it. We need that stuff once in a while......
I've been told that Aussies have a tremendous sense of humor.

Stijloor.

 

[CliffK]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to

Youch! You obviously have an interesting time at some client sites! I'm more in favour of less painful alternatives, perhaps 'locked in a Big Brother household for 8 weeks or more' or better still 'won the lottery and took off overseas'.

There is one management rep... But I believe he will be gone soon. I think he enjoys making the rest of the organization jump through hoops, though it creates enormous amounts of work for him.

If they were all like that, I'd find another line of work.

 

[Ashwani]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to

I have created a quality manual for our company which is 40 pages. It simply covers every element with a paragragh or so, except for Management Responsibility is covered in the manual instead of a procedure.
My superiors feel the manual should only be 3 or 4 pages long. Most of this reasoning is from different companies who have claimed to be certified.
Am I wrong in assuming a 3 or 4 page manual would not be adequate, and what exactly would be accurate?
Thanks, Dawn

hiiiiiiiii

level of 1st step doc. ( pages) in manual can be reduced by concentrating on reqtms. of ISO

1. just keep scope / exclusions

2. ref. to ur procedures

3. proces interaction matrix

this will lead to a 2nd step documentation i.e procedures reqd. by ISO but those can be covered in DOP's as well. No need to make additional.

But frankly speaking a simple manual ( 1st step) + DOP's ( deptt. operating procedures) is the best system i have ever noticed.This system of deocumentation split leads to better concentrating on processes by process owners& reduced handling ina single step.