QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to Do?

[spacemanR]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to

bwfore a tutor told me a qulity munal of 4 pages can work well.i do not think so.too short manual need to more tier 2 .
and have not known any orginization has a manual of 4 or 5 pages.
we have a TS QSM of 50 pages,it can be cut to about 35 pages.

 

[AndyN]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to

bwfore a tutor told me a qulity munal of 4 pages can work well.i do not think so.too short manual need to more tier 2 .
and have not known any orginization has a manual of 4 or 5 pages.
we have a TS QSM of 50 pages,it can be cut to about 35 pages.

Although this is a long thread and would take a lot to re-read, it is clear that there are many companies who have effectively used manuals with only a few pages. I know companies who have been successfully registered to ISO 9000 and ISO/TS 16949 with a 4 - 9 page manual.

The facts speak for themselves. Often, the facts show that a large manual only works for external auditors, and isn't valuable for the actual people in the business! I know I'd rather read something with only 4 pages than 50 (or 35) unless it was a novel.......

 

[Mustang]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to

Having followed this thread for years (I think I originally posted to it more han 5 years ago!), I am beginning to see a bit of a pattern:

It seems the fundamental difference in most manual size differences is whether or not the company/authors include the procedures themselves, or make a reference to them only.

ISO/TS 4.2.2(b) allows either way, which once again gives everyone the freedom to do what works for them, and still be in compliance with requirements. I guess the question becomes Is the manual the entire system, or just a part of it? It doesn't really matter, if it works effectively as intended.

I find it a good sign that the authors of the Standards were well aware that no "cookie cutter" system would work for everyone, and therefore some freedom was built in.

I am also fascinated that this thread is still active after all this time!

 

[QualityQuester]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to

I have had two articles published on this topic that might be of interest. They are entitled:

The Two Page Quality Manual

Lean Quality Documentation Systems

I was unsuccessful in attaching them however, if you googled the title above along with my name: Mike Micklewright, you will find them.

 

[Wes Bucey]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to

I have had two articles published on this topic that might be of interest. They are entitled:

The Two Page Quality Manual

Lean Quality Documentation Systems

I was unsuccessful in attaching them however, if you googled the title above along with my name: Mike Micklewright, you will find them.

As protection against commercial spammers, the Forum software prevents attachments or web links until the Cove registrant passes five posts in the "business" forums ("coffee Break" forums don't count toward that number.).

If you'd like, you can email the attachments to me and I will add them to your post as attachments for you. I'm pretty sure you have my personal email address. If not, my phone number is in my Profile.

Welcome to the Cove!

 

[egarry]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to

I help companies develop very effective quality management systems to ISO 9001 and TS 16949. Most of my clients like the 5 page or less version Quality Manual. Yes, in this version the procedures are outside of the quality manual. The few companies that want the longer version of the manual usually end up with about 25~30 pages. Each company needs to decide for themselves what size fits them best. Some company cultures just aren't ready for the shorter version.

 

[joshua_sx1]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to

I always wonder of the possibility of reducing a standard quality manual to a 4 or 5 pages manual (as I’ve heard)…

I did this once, and the result is like a “table of contents” with a more formal format…

...and I have nothing on it, except paragraphs referring to appropriate procedures… I probably did it wrong huh?

 

[JaneB]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to

I always wonder of the possibility of reducing a standard quality manual to a 4 or 5 pages manual (as I’ve heard)…

I did this once, and the result is like a “table of contents” with a more formal format…

...and I have nothing on it, except paragraphs referring to appropriate procedures… I probably did it wrong huh?

There are many ways to do most things. But if what you did wasn't useful or valuable, then I think you've answered your own question.

 

[Antonio Vieira]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to

My opinion about Quality Manuals with 4 pages is clear. If I wanted this kind of document I would ask the marketing people to do it!
What is the best place to describe the company’s processes?
What is the best place to describe the way this processes are managed?
Is it possible to describe the whole system, in a consistent way, in 4 pages?

Of course I’ve seen in audits Quality Manuals with 4 or 5 pages, but I always wonder what’s the use of that...

AV

 

[joshua_sx1]

Re: QMS (Quality Management System) Manual - The Boss Wants a 4 Page Manual - What to

…I have experienced in auditing 2 of our suppliers with less than 10 pages of quality manual… they did pass our requirements… although, we required them to submit other procedures & documentations to support their manual…

…in totality, it can be done… but it cannot stand alone to comply with the entire requirements…