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A question about Feedback of Information from Service 4.19.1
The QS book 4.19.1 says:
A procedure for communication of information on service concerns to manufacturing, engineering and design activities shall be established and maintained.
Can anybody share some info with me in this area? Like which kind of procedure, its specific content? Does ECN can be used as one of the supporting document?
Another question, on my QS book, 3rd Edition, March, 1998, only has the 4.19.1 item, "Feedback of Information from Service". Is there any new releases to the 4.19 Element, like 4.19.2?
Any responses are appreciated.
Regards,
Link Xue
The QS book 4.19.1 says:
A procedure for communication of information on service concerns to manufacturing, engineering and design activities shall be established and maintained.
Can anybody share some info with me in this area? Like which kind of procedure, its specific content? Does ECN can be used as one of the supporting document?
Another question, on my QS book, 3rd Edition, March, 1998, only has the 4.19.1 item, "Feedback of Information from Service". Is there any new releases to the 4.19 Element, like 4.19.2?
Any responses are appreciated.
Regards,
Link Xue