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Special characteristics
We were recently cited during an internal audit for not showing "special characteristics" on our process flow diagrams. ISO/QS 9000, section 4.2.3.2, states that they must be shown on "process control guidelines and similar documents" and gives FMEA,s, Control Plans and Operator Instructions as examples. Process Flow Diagrams are not mentioned. We are going to challenge the auditor on this one, anyone have any input?
Thanks,
We were recently cited during an internal audit for not showing "special characteristics" on our process flow diagrams. ISO/QS 9000, section 4.2.3.2, states that they must be shown on "process control guidelines and similar documents" and gives FMEA,s, Control Plans and Operator Instructions as examples. Process Flow Diagrams are not mentioned. We are going to challenge the auditor on this one, anyone have any input?
Thanks,