I have been asked to implement QS-9000 and/or TE. We are a medium size tool and die manufacture. We have some procedures in place but the majority are verbal controls. I've read both manuals now and I don't know where to begin. I am getting each department to write down their procedure in point form. We run with limited management and their jobs over lap all the time. I've tried to define responsibilities and asked them to review the part of the manuals that would apply to them.
However in the manuals I don't know how to apply them to our circumstances. For example: QS-9000, Process Monitoring and Operator Instructions 4.9.1, states "The supplier shall prepare documented process monitoring and operator instructions for all employees having responsibilities for operation of processes. These instructions shall be accessible at the work station." First of all our employees are all skilled trades men and every single block, which we use, goes directly into the quality of our product, which is our dies. If I were to ask them monitor each process we wouldn't have time to build our product. Second every operation we do is unique to that particular block so writing operator instructions is impossible. This is only the start of our problems understand how these manual apply to us.
Is there a way to fully understand how these manuals apply to us and put them into terms more people can understand. I believe I have a good understanding what the manuals want but I'm not sure how they apply to what we do. We produce excellent tooling but we think it could be better. I have buy in from our upper management but they have stated to keep the paperwork down to a minimum.
My big concern is
pfmea, control plans, PPAP, statistical techniques and customers not buying in (ie will not sent current part prints).
Anyone with any suggestion would be appreciated. Thanks in advance.
