QS9000 - Changes in personel requirements to match the job description

D

Daniela Wrana

#1
Hallo everybody,
I am working on the following Topic ( is a student research project):
does the introduction of QS9000 need a change on the personal requirements to match the job description for someone who works in Marketing ?
I mean in marketing is important to be creative,flexible und till now all ISO were applicable to the production where there are standard procedures, the question is does QS9000 give advantages or disadvantages in marketing and which kind of person will be required?
I will appreciate to have your opinion on the topic and also if you can suggest me some books on the subject ( historical origin of the quality system etc..) thanks
 
Elsmar Forum Sponsor

Marc

Hunkered Down for the Duration
Staff member
Admin
#2
> ...does the introduction of QS9000 need a change on the personal requirements
> to match the job description for someone who works in Marketing ?

It requires the same as ISO 9K - job descriptions and qualifications. Neither QS nor ISO set minimum standards - your company decides what they want their requiremetns to be.
 
A

Al Dyer

#3
To nobody in particular and surely not Daniela:

I would like to know how marketing would even be included as part of an auditable quality system?

Marketing should be part of a business plan that has limits on what is auditable. (i.e short/long term goals, controlled etc...)

I do agree that there should be some type of job description (if internal) for such personnel and evidence that they meet the standards set by the company.

Many small firms use outside sales/marketing personnel, are they auditable?

I think including this type of activity in the quality system is not productive, not cost effective, and more importantly not suitable to the system. Have you ever met a salesman/marketing rep. that didn't promise you the world and dance around your specific questions?????

This is not a gig on salesmen, everyone has their place and function, some are good at it and some are not.

Tirade over, have a good day and looking forward to responses!

ASD...
 

Marc

Hunkered Down for the Duration
Staff member
Admin
#4
Typically marketing produces product information for buyers. E.g. Catalogues. This, at least in part, affects customer expectations. If marketing is not presenting true and correct information, customers might expect something the product cannot deliver.

Marketing should be reviewed with this in mind.
 
S

ScottBagley

#5
Speaking philosophicaly, the standard is designed to improve relationships wiht the customer and their satisfaction. Marketing may be on the front line to meet this end. To that, they should be integrally involved in the system. It is a question, as many are, of what do you have to do versus what do you need to do.
 
Thread starter Similar threads Forum Replies Date
Marc QS9000 Rev 3 Printing 3 Changes QS-9000 - American Automotive Manufacturers Standard 2
D QS9000 third edition - Do APQP, FMEA and PPAP have any significant changes QS-9000 - American Automotive Manufacturers Standard 7
S Was QS9000 replaced by ISO/TS 16949 since December 2006? Document Control Systems, Procedures, Forms and Templates 4
M Where can I buy a copy of the QS9000 standard? QS-9000 - American Automotive Manufacturers Standard 16
P ISO/TS16949 Lead Auditor requirements - Transitioning from QS9000 to ISO/TS16949 General Auditing Discussions 6
Q QS9000 Tier 2 for 12 Years - Transitioning to ISO9001 - Where do I start? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 25
I AS9100 vs. QS9000 vs. ISO-TS16949 - Similarities and Differences AS9100, IAQG, NADCAP and Aerospace related Standards and Requirements 3
L 7.3 excluded from Scope in QS9000, back in TS16949? IATF 16949 - Automotive Quality Systems Standard 1
B Converting from QS9000 to TS 16949 ... HOW? WHO? HOW MUCH? IATF 16949 - Automotive Quality Systems Standard 2
S TS16949 - QS9000 Gap Analysis and comparison matrix IATF 16949 - Automotive Quality Systems Standard 10
Q Promoted to "Maintenance Manager - What should I expect in an ISO / QS9000 audit? QS-9000 - American Automotive Manufacturers Standard 6
B Does anyone have a good cross reference from QS9000 to TS16949? IATF 16949 - Automotive Quality Systems Standard 2
Z ISO / TS16949 Quality Manual needed - Changing from QS9000 to ISO / TS16949 IATF 16949 - Automotive Quality Systems Standard 17
S SOP Numbering - About to change over from QS9000 to ISO 9001 Document Control Systems, Procedures, Forms and Templates 13
J Getting Rid of QS9000 Procedures that are no longer necessary with TS 16949 IATF 16949 - Automotive Quality Systems Standard 5
C QS9000 TE vs. TS16949 - Registration Applicability and Requirements Conflicts IATF 16949 - Automotive Quality Systems Standard 3
Manix Template of Supplement K from the QS9000 APQP manual APQP and PPAP 11
T qs9000 standard QS-9000 - American Automotive Manufacturers Standard 2
B TS 16949 Implementation - Upgrade from QS9000 - What are the Steps? IATF 16949 - Automotive Quality Systems Standard 1
M Advertising - Trucks with ISO9002, TS16949, ISO14001, & QS9000 written on them IATF 16949 - Automotive Quality Systems Standard 2
M ISO 9001 vs. QS9000 vs. ISO 14001 - Job interview tomorrow night for a QM position Career and Occupation Discussions 4
K The "Shalls" of QS9000 T&E Supplement QS-9000 - American Automotive Manufacturers Standard 4
J QS9000 Management Review - Review every section and sub-section of the manual? Management Review Meetings and related Processes 3
J Powerway Software - We are moving from QS9000 to TS 16949 Quality Assurance and Compliance Software Tools and Solutions 2
S QS9000 to TS16949 Transition - How difficult was it, REALLY?? QS-9000 - American Automotive Manufacturers Standard 4
Raffy ISO9001:2000 Transition from QS9000 - Or Both? ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 5
Raffy Training to QS9000 QS-9000 - American Automotive Manufacturers Standard 1
S TS16949 Prerequisite - An organization must already be QS9000 certified? QS-9000 - American Automotive Manufacturers Standard 19
Y QS9000 officially obsolete and replace by TS 16949? QS-9000 - American Automotive Manufacturers Standard 3
J Big 3 can hold your QS9000 registration hostage! QS-9000 - American Automotive Manufacturers Standard 22
R QS9000 Software - Has anyone heard about QSP a UK Package QS-9000 - American Automotive Manufacturers Standard 0
A ISO 9001:2000 Vs QS9000 QS-9000 - American Automotive Manufacturers Standard 0
M Six Sigma - Las similitudes entre six sigma y qs9000 Six Sigma 2
R Writing QM for QS9000 & ISO9K2K QS-9000 - American Automotive Manufacturers Standard 5
P QS9000 manuals revision outdated QS-9000 - American Automotive Manufacturers Standard 7
H FMEA Comparison QS9000 and VDA 4.2 FMEA and Control Plans 2
R Ford, QOS and QS9000 QS-9000 - American Automotive Manufacturers Standard 3
S iso 9001/qs9000/iso14001 QS-9000 - American Automotive Manufacturers Standard 2
C QS9000:1998 TO ISO 9001:2000 + ISO-TS 16949:2002 ISO 9000, ISO 9001, and ISO 9004 Quality Management Systems Standards 6
J QS9000 supplier reqts Supplier Quality Assurance and other Supplier Issues 3
B Product ID, Inspection and Test Status, - QS9000 Inspection, Prints (Drawings), Testing, Sampling and Related Topics 3
M QS9000 to TS16949 QS-9000 - American Automotive Manufacturers Standard 11
J Calibration lab reqts for QS9000 (TS also?) QS-9000 - American Automotive Manufacturers Standard 2
D QS9000 "compliant" QS-9000 - American Automotive Manufacturers Standard 5
W SPC all the time? Does QS9000 require statistical control on all processes? QS-9000 - American Automotive Manufacturers Standard 3
D Red, Yellow, and Green and QS9000 Suppliers - Visual evaluation of the status QS-9000 - American Automotive Manufacturers Standard 2
M Sample Business Plans meeting QS9000 Requirements QS-9000 - American Automotive Manufacturers Standard 5
R Simplest way to make transition Iso 9001 ->QS9000 QS-9000 - American Automotive Manufacturers Standard 1
Kevin Mader QS9000 Video QS-9000 - American Automotive Manufacturers Standard 4
Casana QS9000 vs. TL9000 - What are the differences? TL 9000 Telecommunications Standard and QuEST 4

Similar threads

Top Bottom