R
Hi,
I am having trouble understanding the difference between quality complaints and warranties.
The Customer Service department asked me “when do I need to fill out a complaint?” Our product has a 3 year warranty. If we receive a warranty do I need to fill out a complaint?
I already searched on all of the elsmar.com forum and I could not find anything.
I would appreciate any help.
Thanks
Rosana
I am having trouble understanding the difference between quality complaints and warranties.
The Customer Service department asked me “when do I need to fill out a complaint?” Our product has a 3 year warranty. If we receive a warranty do I need to fill out a complaint?
I already searched on all of the elsmar.com forum and I could not find anything.
I would appreciate any help.
Thanks
Rosana