The process of conducting assessments on our processes is widely used and implemented within my organization. To standardize it and to assist people in applying the same criteria, there are requirements under each score. This will assist people in understanding where their practices stand and ensures that what I think is a score of 2 is also a 2 by someone else. Of course, there is always room for interpretation, but having requirements for each scoring level helps to to reduce the "personal interpretation" factor.
There are 5 possible scores per practice:
All criteria listed under a score must be achieved to attain that score or else you drop to the next lowest.
To give you an example from our Safety Process, there are 15 practices. We'll focus on the practice of "Safety Hour" which include objective evidence such as:
0 - There is no practice
1 - Starting
2 - Regular
3 - Good
4 - Excellent
This was not perhaps the best example for me to provide, but it was one of the shorter ones.
Safety - one of our 20+ processes - has 15 practices. There are criteria for a score of 0-4 for each of these practices:
Other processes include Quality, Environment, Procurement, Management Systems, etc...
There are 5 possible scores per practice:
- 0 - There is no practice
- 1 - Starting
- 2 - Regular
- 3 - Good
- 4 - Excellent
All criteria listed under a score must be achieved to attain that score or else you drop to the next lowest.
To give you an example from our Safety Process, there are 15 practices. We'll focus on the practice of "Safety Hour" which include objective evidence such as:
- Request Safety Hour program information for the main unit areas
- Follw up on actual Safety Hour results
- Check whether there is an activity program for the Safety Hour
- Check the quanlity of the activities accomplished
- Check operator involvement in the Safety Hour activities.
0 - There is no practice
- There is no Safety Hour or there are cells that have not implemeneted it yet.
1 - Starting
- Safety Hour is practiced every day in all areas at the scheduled time, but the quality of exectuion does not comply with three requirements in the excellent item (Score 4)
2 - Regular
- Safety Hour is practiced every day in all areas at the scheduled time, but the quality of exectuion does not comply with 2 requirements in the excellent item (Score 4)
3 - Good
- Safety Hour is practiced every day in all areas at the scheduled time, but the quality of exectuion does not comply with one requirement in the excellent item (Score 4)
4 - Excellent
- Safety Hour is practiced every day in all areas at the scheduled time with very good quality, complying with the items below:
- There is a program with activities for different week days.
- The time is used effectively and all Leadership Members comply with the program.
- Interaction between leadership and the team and the members of the area is strong
- There are Safety Hour pending items for Management to address (> 14 days old)
- A joint Safety Hour is conducted by Senior Management weekly.
This was not perhaps the best example for me to provide, but it was one of the shorter ones.
Safety - one of our 20+ processes - has 15 practices. There are criteria for a score of 0-4 for each of these practices:
- Safety Training
- Safety Hour Practice
- Critical Task Analysis (Element 4)
- Task Observation (Element 6)
- General Planned Inspections and Pre-Use Inspections
- Accident and Incident Investigation and Report
- Implementation of Lockout and Tagout System in dangerous power sources
- Contractors safety
- Recognition and sanctions
- Safety Multipliers
- Safety with new Equipment/ Engineering and change management (Element 14)
- Assessment of Physical Conditions
- Employee behavior in relation to safety (zero accident attitude and culture)
- Leadership commitment with safety
- Management standard and learning
Other processes include Quality, Environment, Procurement, Management Systems, etc...
