Quality Management Software Recommendations

Ragnarok

Involved In Discussions
#1
Hi all

Not sure if this is the right place to post this...

We have been looking for some QMS software to help us manage our ISO9001 , because its very much paper based now(internal audits,corrective actions,quality objectives...they all need to be printed and signed ...) and we are trying to switch to a"paperless" system

Anyone can recommend some good All-in-one softwares ?Preferably ones that have a demo we can try first

Thanks in advance
 
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Marc

Hunkered Down for the Duration
Staff member
Admin
#2
I can't say I have any specific recommendations off hand, but the size of your company and possibly the industry can be important, not to mention exactly what you want the software to do.
 

Ragnarok

Involved In Discussions
#3
Thanks for the reply Marc

We are an IT company of a bit less than 100 employees providing Software/Hardware solutions , IT training solutions and we perform a bit of software design and development and we have been certified on ISO 9001:2008 for about 9 years .


We use Excel reports etc ...Our problem is that we have a lot of papers for the records ....and the papers that get signed are not easily sharable , analyzable

we are mainly looking for a system that would allow us to digitalize our quality objectives, audit results , corrective action , etc ... in order to have everything in one place , and have a systen that can allow us to get statistics of data ( time corrective actions opened, number of corrective action not effective ...etc)

to give you an idea I was looking at ISoxpress at the following site :IMSXpress ISO 9001 Document Control and QMS Management Software

I tried the demo and iit looked pretty good but its pretty expensive and we dont want to buy software without knowing if ther's better around or if someone has any feedback on the ISO 9001 software at IMSXpress ISO 9001 Document Control and QMS Management Software

Hope my request is clearer , if not let me know and i will try to clarify more
 

Randy

Super Moderator
#4
You can spend a million $'s on all kinds of whiz bang software and programs or you can do what one of my clients that a multi-billion $, umpteen thousand person employer and just use MS Office applications.

No matter what you spend the end result will be consistent "GIGO", I've seen it, and I've audited it.
 

Marc

Hunkered Down for the Duration
Staff member
Admin
#5
We are an IT company of a bit less than 100 employees providing Software/Hardware solutions , IT training solutions and we perform a bit of software design and development and we have been certified on ISO 9001:2008 for about 9 years .


We use Excel reports etc ...Our problem is that we have a lot of papers for the records ....and the papers that get signed are not easily sharable , analyzable

we are mainly looking for a system that would allow us to digitalize our quality objectives, audit results , corrective action , etc ... in order to have everything in one place , and have a systen that can allow us to get statistics of data ( time corrective actions opened, number of corrective action not effective ...etc)
Over the years I have seen some good and some bad. There are a couple of keys.

Itemize exactly what you want the software to do. If you do not do a good job at laying out, itemizing, exactly what you want you will be disappointed. As an IT company you should know that.

If you want one package that will do everything you itemize, that is one thing. Many times that is not the case. Let's say you really need 3 different packages. Ask yourself if you need integration (you need them to "talk" to each other).​
You say your company does a bit of software design and development. The above should be easy for you.

To some extent I agree with Randy. But - I have seen some software packages that are relatively inexpensive yet save time and are quite good at what they do. Note that with Randy's response, Microsoft Office does have a database "module" (for lack of a better word) - "Access". And, while extra cost, they have Vizio for flow charting. I do not doubt Randy has seen some large corporations use Microsoft Office to make a system that works for them. What Randy doesn't make clear is that large corporations typically have people dedicated to not only (for example) designing Access databases, but to make sure everything works. In smaller companies not only can this be a challenge, many times there will be one person who understands everything. I have seen this where that person left and no one knew how to keep everything running. It was a mess.

I can telly you some horror stories. Here is one to think about:

Company wants a "store bought" system. Seller comes in and demos. Looks great down to their promise that all current documents can be easily imported into the software. Company buys. First, the import function "somewhat" works, but company ends up hiring temp typists to enter all the old documentation into the new system which takes a few weeks. Now - "Import" is done and software is ready to be deployed. Company finds that less than 20% of their computers can actually interface and run the software for a variety of reasons (such as not enough RAM).

One more: Company buys expensive software solution and in the end finds there is no way to put prints into the system. Many $$$ are spent trying to finds ways to "make it work", but none are found and seller has no solution.

I know this has come up here now and again. You may want to look through the discussion threads in the Threads Tagged with software tools (for qa statistics doc control etc.) And there are a couple of current advertisers here that sell such software solutions whom you might want to contact and discuss your needs with.

Hopefully some folks will comment in this thread with some recommendations now that you have given some more precise info on your needs.

I wish I could say more, but over the years I have seen a lot of solutions and can't specifically recommend any. They all have their pros and cons, and each company's specific needs are often quite different.
 

John Broomfield

Staff member
Super Moderator
#6
Hi all

Not sure if this is the right place to post this...

We have been looking for some QMS software to help us manage our ISO9001 , because its very much paper based now(internal audits,corrective actions,quality objectives...they all need to be printed and signed ...) and we are trying to switch to a"paperless" system

Anyone can recommend some good All-in-one softwares ?Preferably ones that have a demo we can try first

Thanks in advance
Ragnorak,

Take a look at EtQ.

Quality & Compliance Management System | EHS Software & Tools - EtQ

But first make sure you and your colleagues know how your organization works as a system to convert customer needs into cash in the bank. Then you’ll be in a better position to decide if a software solution will help or hinder.

The key question my clients have asked is “does this software require us to ditch our existing system or does it respect what we’ve already worked hard to build?”

Good luck,

John
 
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