Paul Simpson
Trusted Information Resource
Quality Management System Processes
Hi! A starter for 10. How are people getting on with explaining processes to their organisations? Now that we have everyone attuned to documenting procedures for their departments we're asking them to bin them and think about customer serving (or core) processes and administration / support processes.
How many processes that you've implemented have cut across departmental boundaries?
How are the process inputs and outputs identified to the people working the process?
How comfortable are you and the process owners with process monitoring and measurement and has this lead to more data in the QMS?
Now that a lot of processes don't necessarily have to be documented has this reduced the amount of documentation in your systems?
No ulterior motive with this, just curious as to how different the Process Approach is in its implementation.
Hi! A starter for 10. How are people getting on with explaining processes to their organisations? Now that we have everyone attuned to documenting procedures for their departments we're asking them to bin them and think about customer serving (or core) processes and administration / support processes.
How many processes that you've implemented have cut across departmental boundaries?
How are the process inputs and outputs identified to the people working the process?
How comfortable are you and the process owners with process monitoring and measurement and has this lead to more data in the QMS?
Now that a lot of processes don't necessarily have to be documented has this reduced the amount of documentation in your systems?
No ulterior motive with this, just curious as to how different the Process Approach is in its implementation.