Quality Management System documentation identification

Sebastian

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#11
To promote understanding of process approach within organization, there is no better document numbering system than process oriented.
Second aspect. Document levels, e.g., procedure, instruction, checksheet are important only for person who had established current document numbering system. Users only need to know document title or its number.

Our document number has 5 positions, first position is letter representing system process, second position is consecutive letter from A to Z, then 3 digits from 001 to 999. So, for every process there are almost 24000 available numbers, e.g. PA001. We are big company, so e.g. Production process uses over 10 000 documents now.

Two owners of one process ? One of management basics says "Where there are two persons in charge for one job, job won't be done."
 

RoxaneB

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#12
Two owners of one process ? One of management basics says "Where there are two persons in charge for one job, job won't be done."
When it come to assigning responsibilities on a corrective action, I totally agree. It goes to one person who has the overarching responsibility to ensure the activity is completed, even if s/he is not the one actually doing said action.

However, in this case, the question is really about the value behind identifying the process(es) associated with a document. This helps the actual users of the documents determine the the scope of application of a document. In my example where HR and Operations are both involved, the information impacted by the process is "owned" by HR, while the users and the software being utilized are part of the Operations process. To say that the document is only owned by HR or by Operations, limits the true intent and value of the document. By having co-ownership, we knock down those silos so often found in businesses where groups say "This is our process and no one can touch it but us."
 

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